Shipping & Returns

We ship worldwide! Every order is made just for you, so we ask for a little extra time to process and deliver your items. Below is everything you need to know about shipping, tracking, and returns.

 

Where We Ship From:

• We ship from fulfilment centres located in the US, Europe, Canada, and Australia

• Wherever possible, your order is fulfilled locally to reduce delivery times and customs charges

• If local fulfillment isn’t available for a particular product or region, your order may ship internationally from the nearest production facility

 

Shipping:

• Processing time: Please allow 2–5 business days for production before your order ships (all items are made to order)

• Estimated delivery times:

 – USA: 3–6 business days

 – UK & Europe: 5–10 business days

 – Canada & Australia: 5–10 business days

 – Rest of the world: 7–20 business days

• Shipping rates: Calculated at checkout based on your location and order size

• Tracking: You’ll receive a tracking link by email once your order ships

 

Customs & Import Fees:

• International orders may be subject to customs duties or import taxes once they arrive in your country

• These charges are not included in the item price or shipping cost and must be paid by the recipient

• The amount varies by country—please check with your local customs office if you’re unsure

• If a package is refused due to unpaid customs fees, we are unable to issue a refund

 

Returns & Exchanges:

• Because each item is made to order, we currently do not accept returns or exchanges for size issues or change-of-mind

• If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery

• Email us at hello@tyldstore.com with your order number and a clear photo of the issue

• We’ll arrange a replacement or refund as quickly as possible

 

Additional Info:

• Double-check your sizing before placing an order—use our [Product Sizing Guide]

• We do not offer returns for incorrect sizing, so please review the measurements carefully

• Slight color differences may occur due to screen settings and the print process